Daily Archives: July 14, 2011

Netflix Customers: Not Happy

Tech site C-Net says NETFLIX was prepared for the onslaught of crank yankers calling up to complain about the 60% increase in prices:

Starting in September, the company will no longer offer users the ability to access both streaming video and by-mail DVDs for $9.99 a month. Netflix said Tuesday that it was splitting each distribution mode into two separate subscription plans, each costing $7.99 per month. To receive both, subscribers must pay $15.98. The announcement saw the company’s blog fill up with 4,000 responses, most of them negative.

UNHAPPY CUSTOMERS
In my previous comments about this on Twitter (#5vtshow and @VictoriaTaft) and Facebook (“The Victoria Taft Show”) and in my post here yesterday at oh-dark-30, I asked tongue in cheek “where’s the investigation by the Senate for price gouging?” Let’s face it, if you can have investigations ad nauseum into “big oil’s” price “gouging” for a 5 cent a gallon increase in the price of gas ON A WORLD MARKET then why not ask about NETFLIX 60% increase for a GIGANTIC price increase in the United States? Hey lefties where are you on this? 
 
I feel for the call center tech support folks who have to field these angry phone calls. They’re retained partially on whether or not a customer has a good experience on the line. Can any customer have a “good experience” calling a NETFLIX customer service guy when the price was just increased by 60%? 
It doesn’t seem fair to judge employee retention based on the pile of poo the boss just gave them to explain away.

 
Tell ’em where you saw it. Http://www.victoriataft.com

140 Characters of Pap: Hey Politi"fact" Chuck Currie’s Pants Are on Fire *UPDATED***

Chuck Currie is a pastor in the church of the left. An exasperated 5th Listener alerted me to this last night:

The light bulb situation for conservatives has always been about choice and not because “they hate saving energy and money.”

And clearly, the conservative folks have been all about saving money. That’s why we need to cut spending at the federal level. Apparently, Chuck didn’t get the memo.

I decided to “follow” Chuck on twitter. Here’s his response:

Keep preaching “tolerance,” Chuck!
**UPDATE! NOW HE’S ACCUSING ME OF HATE CRIMES. THIS IS HOW THE LEFT WORKS!

UPDATE AT 8:29PM NOW I HATE GAYS AND RELIGIOUS PEOPLE!

Oh, and, if you’re keeping book: political speech is now “hate” speech. Being conservative in this town automatically makes you a ‘hater’ in Pastor Currie’s world.

Stay classy, Chuck!

Tell ’em where you saw it. Http://www.victoriataft.com

Pete the Banker: Response to Bernanke’s Longing for QE3

“The central bank chairman stunned financial markets Wednesday when he told Congress that the next round of stimulus—much like objects in the rear-view mirror—is closer than it may appear. (here)” 

And the anticipated Wall Street response,

Dear Chairman Bernanke,

 Thank you so much, Chairman Bernanke for your consideration of the renewal of quantitative easing!  We have really had a really tough time this year trying to make ends meet, with declining profits, layoffs and all (here). We Wall Street Bankers and Investment Bankers would really appreciate your help in supplementing our year end profits/ bonuses (here).  We would certainly welcome and eagerly embrace any renewed stimulus.   

 And we’re pretty sure it we wouldn’t promote additional inflationary pressure on food and oil prices.  Since the economy has slowed dramatically over the Spring months, we wouldn’t be lending the money out or investing it any time soon even to those truly credit worthy small businesses or individuals who really need it. It’s just too risky.

We would probably just continue to invest it in 10 year Treasuries yielding 3% +/-  while paying you that onerous Federal Reserve charge of 1/4%.  That’s probably way too costly by  the way.  But I guess we could manage with a risk free return of 2.75% which should help our bottom line a little.  That’s especially true since we can execute Treasury purchases and sales with the touch of a button and won’t even need to hire any additional personnel.  

What would we possibly do without your help, Ben?   It certainly would be tougher too earn a subsistence living??  Thanks again for your consideration and past generosity!
 

Sincerely,

Your Ever Grateful New York Banking and Investment Banking Friends

Tell ’em where you saw it. Http://www.victoriataft.com

Netflix Customers: Not Happy

Tech site C-Net says NETFLIX was prepared for the onslaught of crank yankers calling up to complain about the 60% increase in prices:

Starting in September, the company will no longer offer users the ability to access both streaming video and by-mail DVDs for $9.99 a month. Netflix said Tuesday that it was splitting each distribution mode into two separate subscription plans, each costing $7.99 per month. To receive both, subscribers must pay $15.98. The announcement saw the company’s blog fill up with 4,000 responses, most of them negative.

UNHAPPY CUSTOMERS
In my previous comments about this on Twitter (#5vtshow and @VictoriaTaft) and Facebook (“The Victoria Taft Show”) and in my post here yesterday at oh-dark-30, I asked tongue in cheek “where’s the investigation by the Senate for price gouging?” Let’s face it, if you can have investigations ad nauseum into “big oil’s” price “gouging” for a 5 cent a gallon increase in the price of gas ON A WORLD MARKET then why not ask about NETFLIX 60% increase for a GIGANTIC price increase in the United States? Hey lefties where are you on this? 
 
I feel for the call center tech support folks who have to field these angry phone calls. They’re retained partially on whether or not a customer has a good experience on the line. Can any customer have a “good experience” calling a NETFLIX customer service guy when the price was just increased by 60%? 
It doesn’t seem fair to judge employee retention based on the pile of poo the boss just gave them to explain away.

 
Tell ’em where you saw it. Http://www.victoriataft.com

140 Characters of Pap: Hey Politi"fact" Chuck Currie’s Pants Are on Fire *UPDATED***

Chuck Currie is a pastor in the church of the left. An exasperated 5th Listener alerted me to this last night:

The light bulb situation for conservatives has always been about choice and not because “they hate saving energy and money.”

And clearly, the conservative folks have been all about saving money. That’s why we need to cut spending at the federal level. Apparently, Chuck didn’t get the memo.

I decided to “follow” Chuck on twitter. Here’s his response:

Keep preaching “tolerance,” Chuck!
**UPDATE! NOW HE’S ACCUSING ME OF HATE CRIMES. THIS IS HOW THE LEFT WORKS!

UPDATE AT 8:29PM NOW I HATE GAYS AND RELIGIOUS PEOPLE!

Oh, and, if you’re keeping book: political speech is now “hate” speech. Being conservative in this town automatically makes you a ‘hater’ in Pastor Currie’s world.

Stay classy, Chuck!

Tell ’em where you saw it. Http://www.victoriataft.com

Pete the Banker: Response to Bernanke’s Longing for QE3

“The central bank chairman stunned financial markets Wednesday when he told Congress that the next round of stimulus—much like objects in the rear-view mirror—is closer than it may appear. (here)” 

And the anticipated Wall Street response,

Dear Chairman Bernanke,

 Thank you so much, Chairman Bernanke for your consideration of the renewal of quantitative easing!  We have really had a really tough time this year trying to make ends meet, with declining profits, layoffs and all (here). We Wall Street Bankers and Investment Bankers would really appreciate your help in supplementing our year end profits/ bonuses (here).  We would certainly welcome and eagerly embrace any renewed stimulus.   

 And we’re pretty sure it we wouldn’t promote additional inflationary pressure on food and oil prices.  Since the economy has slowed dramatically over the Spring months, we wouldn’t be lending the money out or investing it any time soon even to those truly credit worthy small businesses or individuals who really need it. It’s just too risky.

We would probably just continue to invest it in 10 year Treasuries yielding 3% +/-  while paying you that onerous Federal Reserve charge of 1/4%.  That’s probably way too costly by  the way.  But I guess we could manage with a risk free return of 2.75% which should help our bottom line a little.  That’s especially true since we can execute Treasury purchases and sales with the touch of a button and won’t even need to hire any additional personnel.  

What would we possibly do without your help, Ben?   It certainly would be tougher too earn a subsistence living??  Thanks again for your consideration and past generosity!
 

Sincerely,

Your Ever Grateful New York Banking and Investment Banking Friends

Tell ’em where you saw it. Http://www.victoriataft.com

Obama on Debt Limit Kerfuffle: Generous to a Default

From the Family Research Council about the debt limit debate: 

As the President works to stoke the fears of Americans about the debt debate, genuine fear is gripping conservative members of Congress. It’s fear that this unique moment in history, where we have an opportunity to reform a broken system of government, will be lost. There is growing concern that Republicans may settle for a “deal” that raises the debt ceiling but shortchanges the voters who elected this Congress to fundamentally change Washington. But, there is reason for optimism. In my conversations with a number of conservative members, it’s clear that a consensus is building to move forward with a Cut, Cap and Balance bill.

Keep your fingers crossed that FRC is right.

Tell ’em where you saw it. Http://www.victoriataft.com